Shipping policy
Shipping Policy
Processing time All LUTH products are made to order through our partner. Orders are typically processed and printed within (2-7) business days before they ship. You'll receive a confirmation email with tracking information once your order ships.
Shipping time Once shipped, delivery times vary by destination:
- EU: (3–10) business days
- United Kingdom: (5–12) business days
- United States / Canada: (7–15) business days
- Rest of world: (10–20) business days
These are estimates, not guarantees — actual delivery times can vary due to customs, local courier delays, or high-demand periods.
Shipping costs Shipping costs are calculated at checkout based on destination and order size.
Order tracking You can track your order at any time using the tracking link sent to your email, or via our order status page.
Customs & import duties (international orders) Orders shipped outside the EU may be subject to import duties, taxes, or customs fees charged by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or delayed packages If your package hasn't arrived within the estimated delivery window, contact us at luthclothing.support@gmail.com with your order number and we'll look into it with our shipping partner.
Incorrect address Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but contact us as soon as possible if you notice an error — we'll do our best to help before it ships.