Refund policy

Return & Refund Policy

All LUTH products are made to order. Because every item is produced specifically for your order, we do not offer returns or exchanges for:

• Ordering the wrong size or color
• Simply changing your mind

We'd recommend checking our size guide carefully before ordering, since these orders can't be returned once placed.

Damaged items or manufacturing errors If your item arrives damaged, defective, or with a manufacturing error, we've got you covered. Contact us within 30 days of delivery at luthclothing.support@gmail.com with:

• Your order number
• A clear photo showing the issue

We'll review it and arrange either a full refund — whichever works best for you. There's no need to send the damaged item back to us.

How long it takes Once you've sent us your photo and order number, we'll get back to you within (48-72) hours with next steps.

Wrong address or order errors on our end If an order arrives incorrect due to a production error (wrong design, wrong size shipped, etc. — not a customer-entered mistake), this also qualifies for a refund under the same process above.